Join Our Team

Lake Hopatcong Cruises is seeking hardworking individuals to join their team!

Crew Members are the front line of selling products, making suggestions, and enhancing the customer experience. A Crew Member is the person who has the most interaction with customers. This interaction is essential in assuring a positive experience for customers. Quick, accurate, and organized service is important. Clear communication with customers, colleagues, and management also is key to solving/avoiding problems and ensuring excellent service.

Reports To: Assistant Manager, General Manager, COO, Owner

General Job Description:

Each Crew Member works together to manage the entire boat dining room. As part of their job, a Crew Member must:

• Arrive to work on time, in clean uniform and ready to work
• Check your schedule weekly to see if there are any changes
• Keep availability up to date
• Must be available to work on weekends
• Must be available to work holidays
• Must be 18 years of age or older
• Make sure tables are set properly, clean, and ready for customers
• Check cruise manifest for any accommodations, allergies, table setups, etc.
• Thoroughly understand menu items, specials, bar offerings, and some Lake Hopatcong history
• Take and deliver drink orders in a timely fashion
• Master handheld ordering device and must use them
• Clear tables of any evidence of consumption
• Stock station with enough service items for an entire cruise
• Exude confidence in the products, procedures, and corporate policies of Lake Hopatcong Cruises.
• Accept guest payment and deliver in a timely fashion to bartender
• Make specific drink recommendations and answer questions regarding beverages
• Maintain cleanliness in all areas of the galley, bathrooms, dining room, and upper deck
• Maintain buffet and serve guests food
• Take dirty dishes off the boat and to restaurant to be cleaned
• Restock and replenish boat inventory and supplies
• Develop an efficient work pace that keeps the guests satisfied at all times
• Pick-up and load food onto Miss Lotta before each cruise
• Perform opening and closing checklist duties
• Report all low stock, equipment problems, and maintenance issues to management
• Notify management anytime a guest is not 100% satisfied with their experience
• Properly ID someone if underage or believed to be underage
• Must attend all safety classes (CPR, First Aid, AED, Safety drills)
• Fully up to date with company details, policies, cruise descriptions, prices & schedule
• Drive the Gator or Golf Cart safely and correctly.
• New employees must work 2 training shifts

Lake Hopatcong Cruises is seeking hardworking individuals to join their team!

A bartender is a key position in the restaurant. Making a proper drink is just one of the many components that make a good bartender. An outgoing and friendly personality with the ability to exceed customer expectations is another important quality of a good bartender. Achieving outstanding customer service involves greeting and providing excellent hospitality service to each guest and always making sure the guest knows your name. Customer satisfaction provides the opportunity to build repeat business and establish regular clientele, which allows you to be successful. Looking for someone who has at least 2 years of bartending experience.

Reports To: Assistant Manager, General Manager, COO, Owner

General Job Description:

• Arrive to work on time, in clean uniform and ready to work
• Check your schedule weekly to see if there are any changes
• Keep availability up to date
• Must be 18 years of age or older
• Counting the drawer before and after a shift
• Maintain an accurate cash drawer through the night and be able to account for any and all discrepancies in the final drawer tally
• Memorize and pour the proper amount of alcohol in drinks as per LHC’s cocktail ingredient list
• Develop an efficient work pace that keeps the guests satisfied at all times
• Perform opening and closing checklist duties
• Take beverage orders from guests and servers
• Accept guest payment, process credit cards and make change (if necessary)
• Make specific drink recommendations and answer questions regarding beverages
• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves, and storage areas.
• Know how to process gift cards
• Help Crew members maintain buffet
• Help Crew members clear dirty dishes off tables
• Assist staff in taking dirty dishes off boat
• Assist with getting garbage off the boat
• Drive the Gator or golf cart correctly and safely
• Assist with loading food onto Miss Lotta before each cruise
• Report all low stock, equipment problems, and maintenance issues to management
• Assist in the restocking, reporting, and replenishment of boat inventory and supplies
• Restock refrigerator in storage each cruise
• Notify management anytime a guest is not 100% satisfied with their experience
• Prepare and restock garnishes and bar mixes
• Print an end-of-day report and hand it to the manager. This needs to be handed into administration for our records
• Cruise Sales Report needs to be completed after every cruise and dropped in Camp-Six safe.
• Properly ID someone if underage or believed to be underage
• Must attend all safety classes (CPR, First Aid, AED, Safety drills, Captain’s License)
• Fully up to date with company details, policies, cruise descriptions, prices & schedule
• All new bartenders must work at least 2 training shifts

Lake Hopatcong News is seeking hardworking individuals to join their team!

General Job Description:

Lake Hopatcong News is looking for a commission-based ad representative with some experience. Compensation is based on ads generated from local businesses. This job requires traveling to different locations within the lake region, so applicants must have their own vehicle. This is a great part-time job for extra income.

Please call 973-663-2800 with any questions.

The Windlass is seeking hardworking individuals to join their team!

General Job Description:

Basic kitchen duties such as making sauces, dressings, preparing vegetables for salads and sandwiches, assisting all stations with any prep needs. Maintaining a clean and sanitary workstation. Must have ability to lift 50+lbs, endure standing for long periods of time, work in a fast-paced environment, and multi-task.

The Windlass is seeking hardworking individuals to join their team!

Reports to: Executive Head Chef

Position Summary:

The Windlass Pizza Chef is expected to make delicious pizzas based on both traditional and modern recipes. Pizza Chef responsibilities include preparing pizza dough, slicing and chopping toppings like vegetables and meats and executing customers’ orders considering special requests. To be successful in this role, you should have experience with various pizza types and be available to work during business hours. Must have ability to lift 50+lbs, endure standing for long periods of time, work in a fast-paced environment, and multi-task. Ultimately, you will help increase client satisfaction by preparing high-quality pizzas.

Below are the Windlass’ responsibilities and requirements (in no particular order) for the Pizza Chef position:

Responsibilities

• Prepare pizza dough
• Prepare pizzas out of our menu and based on custom orders
• Wash and chop vegetables (for example, tomatoes, peppers, onions and mushrooms)
• Monitor food stock and place orders, as needed
• Recommend new recipes to update our menus
• Maintain a clean cooking station and sterilize equipment

Requirements

• Work experience as a Pizza Chef or similar role in a restaurant
• Hands-on experience with preparing and baking pizza doughs
• Familiarity with professional kitchen equipment and brick or stone oven
• Understanding of food hygiene
• Good time-management skills
• Consistently service-oriented, hardworking, and levelheaded
• Performs well under pressure, is professional, efficient, detail-oriented, and courteous

Qualifications

• 3+ years’ culinary experience in a high-volume, full-service restaurant or pizzeria
• Four-year degree or culinary school completion (preferred)
• Flexible schedule and Holiday availability required

The Windlass is seeking hardworking individuals to join their team!

General Job Description:
Dishwashers receive direction from the kitchen, and the FOH managers. Dishwashers must be able to work in a fast-paced environment.  Some responsibilities include:

• Washing and sanitizing of all dishes
• Garbage and recycling disposal.
• Keeping the dish area clean and free of debris
• Light prep work if needed.

The Windlass is seeking hardworking individuals to join their team! 

The bartender position is a key position in the restaurant. They must have a vast knowledge of wine, beer, and spirits as well as an outgoing personality. Bartenders are responsible for counting the drawer before and after the shift, handling cash and closing out checks. Most importantly they work for the house, including the “proper pour” for drinks adhering to the house policy of complimentary drinks and minimizing waste. They are generally the first impression that a customer makes of the establishment when they come in.

General Job Description:

- Bartenders report to the Manager on duty.  Bartenders are in charge of the entire bar area, including high-top tables, making sure:
- Arrive to work on time and ready to work
- Bar and high tops are clean and ready for guests
- Bartender is highly knowledgeable of cocktails, wines, beers, menu items, and specials.
- Drinks and food orders are delivered in timely and accurate fashion
- Orders are correctly and accurately documented and sent to kitchen with any modifications that   are needed
- Food and utensils are delivered to the correct seat number accurately and on time
- Empty glasses and dishes are bussed quickly
- Keep bar stocked, cleaned and maintained during guest stay
- Bar is stocked with enough service items throughout shift
- Communicate with bar back, servers, runners and at all times
- Sell what customers will like
- Exude total confidence in Windlass products, procedures and corporate policies in place

The Windlass is seeking hardworking individuals to join their team!

Servers are the front line of selling products, making suggestions, and enhancing customer experience.  A server is the person who has the most interaction with customers.  This interaction is ESSENTIAL in assuring a positive experience for customers. Quick organized service is important.  Agile creative thinking can make the best of an otherwise unpleasant or forgettable experience. Clear communication with customers, colleagues and management is key to solving/avoiding problems and ensuring excellent service. A level of trust and understanding is needed to assure suggestive selling technique are successfully received and considered by customers.

General Job Description:

- Servers report to the Manager on duty.  Servers are in charge of the tables in their assigned section, making sure:
- Arrive to work on time and ready to work
- Tables are set properly, clean and ready for guests
- Server is highly knowledgeable of menu items, specials and bar offerings
- Drink/food orders are taken and delivered in timely and accurate fashion
- Orders are correctly and accurately documented and sent to kitchen with any modifications that   are needed
- Food and utensils are delivered to the table accurately and on time
- Tables are cleared of “evidence of consumption”
- Keep table stocked, cleaned and maintained during guest stay
- Station is stocked with enough service items throughout shift
- Communicate with bussers, runners and other FOH staff at all times
- Sell what customers will like
- Exude total confidence in Windlass products, procedures and corporate policies in place

The Windlass is seeking hardworking individuals to join their team!

The Host is the first impression guests will get of the restaurant whether it is on the phone or when they come in. Hosts must be well groomed, even tempered, agreeable, well-spoken and fast witted.  Hosts, in conjunction with the kitchen, keep the pace of the restaurant even and efficient.

General Job Description:

- Keep host station organized, clean and maintained at all times
- Field emergency calls to your colleagues on duty
- Hosts are often quite literally the first person a customer will come into contact with either in person or by phone. Just like a host of a party, a Windlass host must greet guests as if we have been waiting for them to arrive all day long.  Kind, professional and immediate recognition of customers entering our door is a must.
- Hosts must know the menu, daily specials, general restaurant information, table sections, dining room stations, and fellow FOH employees on duty
- Hosts manage the phones, take reservations, record messages and answer customer questions
- Hosts will take coats and packages from customers (birthday cakes, decorations being dropped off, etc…)
- On occasion a host may be asked by the manager on duty to assist with service, cleaning tables, maintain the dining room

The Windlass is seeking hardworking individuals to join their team!

The Expeditor, or “Expo”, works under the FOH manager on duty and chef’s supervision in the kitchen as well as with the servers in the dining room. The Expo helps keep a smooth workflow between the kitchen and the tables. You will work in a fast-paced environment to get proper orders out faster and more efficiently. As Expo, you must have excellent communication skills and experience in a restaurant’s hectic setting. You must also have enough stamina to be in constant motion and skills to coordinate and organize processes and people. The ability to work well under pressure, be professional, efficient, detail-oriented, and courteous is necessary.

General Job Description:

- Help prepare the expo station for service through cleaning, stocking, and other tasks
- Knowing table numbers, seat numbers and service stations
- Knowledge of all the ingredient details of every dish on the menu
- Ensuring the efficient flow of orders from the servers to the kitchen
- Ensuring orders are being prepared with the correct priority
- Assisting in the final preparation of dishes
- Check dishes before delivery for accuracy, presentation and temperature
- Eliminate obstacles in service, food preparation lines or dishwashing
- Inspect the premises according to quality and sanitation standards and assist in cleaning
- Transfer important information between the kitchen and the wait staff (e.g. when a customer has a particular request)
- Deliver orders to maintain fast service
- Maintain short pleasant rapport with guests and answer any questions or listen to their concerns
- Support other tasks as needed

The Windlass is seeking hardworking individuals to join their team!

Food Runners often act as a connection between the FOH and BOH which makes an impact in the timeliness of service. The main responsibility for this position is to deliver food to guests in a friendly, professional & knowledgeable manner. The ability to work well under pressure, be professional, efficient, detail-oriented, and courteous is necessary. Food Runners eliminate a lot of stress and discord by communicating information between the kitchen or Expo and servers, and delivering food orders promptly. 

General Job Description:
Food Runners receive direction from the kitchen, and the FOH managers. Runners must be organized, good listeners and even tempered.  Some responsibilities include:

- Help prepare the expo station for service through cleaning, stocking, and other tasks
- Assist with cleaning and resetting tables, ensure tables are level, wipe down chairs, keep floors clean
- Clean and stock designated kitchen and server stations
- Knowledge of all the ingredient details of every dish on the menu
- Knowing table numbers, seat numbers and service stations
- Follow all instructions from expeditor
- Garnish and prepare dishes for presentation as needed
- Promptly deliver each course as it is prepared to the correct table and in seat order
- Communicate clearly any additional orders or needs the guests may have to server or expeditor
- Remove dirty dishes, glasses and silverware from tables and take them to the kitchen
- Maintain short pleasant rapport with guests and answer any questions or listen to their concerns
- Assist in maintaining general cleanliness of the entire restaurant

The Windlass is seeking hardworking individuals to join their team!

A Busser works primarily in the front of the house and is required to tend to many needs of the dining room before, during and after service. Bussers assist the servers in keeping the customer’s needs met.  They also help to keep a clean and properly maintained dining room. A Bussers speed and efficiency helps turn over tables contributing to increased sales volume.  As Bussers have direct contact with customers, it is important that they speak clearly and make eye contact with colleagues and customers alike. Bussers also play a role in helping maintain and uphold sanitation and cleanliness standards.

General Job Description:

Bussers receive direction from servers, the kitchen, and the FOH managers. Bussers must be organized, good listeners and even tempered.  Some responsibilities include:

- Knowing table numbers, seat numbers and service stations
- Help prepare the dining room for service through cleaning, stocking, setting, bussing and other tasks
- Clean and reset tables, ensure tables are level, wipe down chairs, keep floors clean
- Clean and stock designated kitchen and server stations
- Remove dirty dishes, glasses and silverware from table and take them to the kitchen
- Stock/restock stations with items needed for service; glasses, coffee mugs, silverware, assorted spoons, sugar caddies, salt, pepper, lemons, ketchup, mustard, mayonnaise, calamari sauce, steak knives, soup spoons, tablespoons and cocktail forks.
- Polish silverware and glasses in sanitary manner in service bar area to remove spots and water stains
- Maintain short pleasant rapport with guests and answer any questions or listen to their concerns
- Assist in maintaining general cleanliness of the entire restaurant